Weitere Bibliographie
James, P., «Μάνατζμεντ Ολικής Ποιότητας», Εκδόσεις Κλειδάριθμος, Αθήνα 1998.
Λογοθέτης, Ν., «Μάνατζμεντ Ολικής Ποιότητας», 2η έκδοση, Εκδόσεις Interbooks, Αθήνα, 2005.
Ξένη
Evans, J.R., «Total Quality: Management, Organization and Strategy», 4th edition, South-Western College Pub; 2004.
Goetsch, D.L., Davis, S.B., «Quality Management: Introduction to Total Quality Management for Production, Processing, and Services», 4th edition, Prentice Hall, 2003.
Montgomery, D.C., «Introduction to Statistical Quality Control», 3rd edition, Willey and Sons, 1997.