Course Information
FacultyEconomic and Political Sciences
Cycle / Level1st / Undergraduate
Teaching PeriodSpring
CoordinatorChrysoleon Papadopoulos
Course ID100000735

Class Information
Academic Year2013 – 2014
Class PeriodSpring
Faculty Instructors
Weekly Hours3
Class ID
Mode of Delivery
  • Face to face
Digital Course Content
Language of Instruction
  • Greek (Instruction, Examination)
General Prerequisites
Learning Outcomes
Students shall learn what the modern production/operations manager does. What kind of knowledge and skills are needed to manage successfully the nowadays global operations and logistics and supply networks.
General Competences
  • Apply knowledge in practice
  • Retrieve, analyse and synthesise data and information, with the use of necessary technologies
  • Adapt to new situations
  • Make decisions
  • Work autonomously
  • Work in teams
  • Work in an interdisciplinary team
  • Appreciate diversity and multiculturality
  • Respect natural environment
  • Demonstrate social, professional and ethical commitment and sensitivity to gender issues
  • Be critical and self-critical
  • Advance free, creative and causative thinking
Course Content (Syllabus)
INTRODUCTION TO PRODUCTION/OPERATIONS MANAGEMENT, SYSTEMS THEORY AND DECISION MAKING, DESIGN OF PRODUCTS, DESIGN OF CAPACITY, WORK STUDY, LAYOUT AND FLOW, LOGISTICS AND SUPPLY CHAIN MANAGEMENT, INVENTORY MANAGEMENT AND THE ROLE OF FORECASTING, JUST-IN-TIME SYSTEMS, NEW TECHNOLOGIES IN PRODUCTION AND SERVICE OPERATIONS MANAGEMENT, CASE STUDIES. Contents of the Course per week: (Week 1) Introduction to production systems. The strategic role of production and operations management. Systems theory and decision making. (Week 2) Presentation of a case study and Assignment of case studies to the students. (Week 3) Design of products and services. (Week 4) Design of capacity. (Week 5) Facility location. (Week 6) Work design and work study. (Week 7) Just-in-Time system and philosophy. JIT Game: An educational game to distinguish between push and pull production systems. (Week 8) Facility layout and flow. (Week 9) The nature of production and control. Production and control of capacity and inventory. (Week 10) Logistics and Supply Chain management. Time-based competition. (Week 11) Modern technologies in production and service management. Presentation of cases studies by the students. (Week 12) Presentation of cases studies by the students. (Week 13) Summary.
Educational Material Types
  • Slide presentations
  • Video lectures
  • Book
Use of Information and Communication Technologies
Use of ICT
  • Use of ICT in Course Teaching
  • Use of ICT in Laboratory Teaching
  • Use of ICT in Communication with Students
- Blackboard - ICT in Course teaching (projector) - Use of search engines: Heallink, Google and the electronic sources of the Library of AUTH.
Course Organization
Laboratory Work
Reading Assigment
Written assigments
Student Assessment
Final written exam and presentation of cases studies. Triple axes of appraisal: participation in lectures, team - essays and written end term exams. FINAL WRITTEN EXAM: 100% BONUS: 10%-20% SHORT CASES & PROJECT
Student Assessment methods
  • Written Exam with Short Answer Questions (Formative, Summative)
  • Written Exam with Extended Answer Questions (Summative)
  • Written Assignment (Formative, Summative)
  • Oral Exams (Summative)
  • Performance / Staging (Formative, Summative)
  • Written Exam with Problem Solving (Formative, Summative)
Course Bibliography (Eudoxus)
1. Slack N., Chambers S., Johnston R., "Διοίκηση Παραγωγής Προϊόντων και Υπηρεσιών", 5th Edition, Μετάφραση στα Ελληνικά από τις Εκδόσεις Κλειδάριθμος, Αθήνα 2010. 2. Jacobs R.,Chase B.R. "Διοίκηση Λειτουργιών και Εφοδιαστικής Αλυσίδας", έκδ. Πασχαλίδης, Αθήνα 2011. 3. Κώστα Π. Παππή, ΄΄Διοίκηση Παραγωγής, Ο σχεδιασμός παραγωγικών συστημάτων΄΄, Εκδόσεις Α. Σταμούλης, 1993. 4. Γεωργίου Δ. Τσιότρα, ΄΄Διοίκηση Παραγωγής, Τόμος β’’, Εκδόσεις Ευγ. Μπένου, 1996. 5. Κώστα Ν. Δερβιτσιώτη, ΄΄Διοίκηση Παραγωγής, Σύγχρονες Προσεγγίσεις΄΄, Αθήνα 1995. 6. Δημητριάδης Γ.Σ., Μιχιώτης Ν.Α. "Δοίκηση Παραγωγικών Συστημάτων", Εκδόσεις Κριτική, 2007.
Additional bibliography for study
(7) Chopra, Sunil, Meindl, Peter, Supply Chain Management, Planning and Control, Third Edition, Prentice Hall, 2007. (8) James R. Evans, “Productions/Operations Management, quality, Performance, and Value”, Fifth Edition, West Publ. Co., 1997. (9) Evans, J.R., W.M. Lindsay, The Management and Control of Quality. Third Edition, 1996, West. (10) Flaherty, M. Therese, Global Operations Management, McGraw-Hill International Editions, 1996. (11) Martin Christopher. Logistics and Supply Chain Management Strategies for reducing cost and improving service, Second Edition, 1998, Financial Times Prentice Hall. (12) R. Johnston, S. Chambers, C. Harland, A. Harrison and N. Slack, “Cases in Operations Management”, Pitman Publishing, 1995. (13) R. Dan Reid and Nada R. Sanders, ``Operations Management - An Integrated Approach'', Fourth Edition, 2012, John Wiley & Sons, Inc. (14) Roberta S. Russell, Bernard W. Taylor III, Operations Management, Fourth Edition, 2003, Prentice Hall.
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