Operations Management

Course Information
TitleΔιοίκηση Επιχειρησιακών Λειτουργιών / Operations Management
CodeMIS-204
Interdepartmental ProgrammeManagement and Information Systems
Collaborating SchoolsInformatics
Economics
Cycle / Level2nd / Postgraduate
Teaching PeriodSpring
CommonNo
StatusActive
Course ID600015148
Class Information
Academic Year2018 – 2019
Class PeriodSpring
Faculty Instructors
Instructors from Other Categories
Weekly Hours3
Total Hours39
Class ID
600126092
Course Type 2016-2020
  • Background
  • General Knowledge
  • Scientific Area
  • Skills Development
Course Type 2011-2015
Specific Foundation / Core
Mode of Delivery
  • Face to face
Digital Course Content
Language of Instruction
  • Greek (Instruction, Examination)
Prerequisites
General Prerequisites
EXCEPT FOR MATHEMATICS THERE ARE NO OTHER EXTRA PREREQUISITES. IF OPERATIONS RESEARCH WAS TAUGHT EARLIER MIGHT BE OF SOME ASSISTANCE. HOWEVER, IT IS NOT NECESSARY.
Learning Outcomes
STUDENTS SHALL LEARN THE IMPORTANCE OF OPERATIONS MANAGEMENT IN ANY COMPANY, PRODUCTION OR SERVICES AND THE REQUIRED SKILLS THE OPERATIONS MANAGER NEEDS TO ACQUIRE IN ORDER TO MANAGE EFFICIENTLY AND EFFECTIVELY THE NOWADAYS COMPANY IN THE NEW BUSINESS ENVIRONMENT WITH GLOBAL OPERATIONS AND LOGISTICS AND SUPPLY NETWORKS.
General Competences
  • Apply knowledge in practice
  • Retrieve, analyse and synthesise data and information, with the use of necessary technologies
  • Adapt to new situations
  • Make decisions
  • Work autonomously
  • Work in teams
  • Generate new research ideas
  • Design and manage projects
  • Appreciate diversity and multiculturality
  • Respect natural environment
  • Demonstrate social, professional and ethical commitment and sensitivity to gender issues
  • Be critical and self-critical
  • Advance free, creative and causative thinking
Course Content (Syllabus)
The course is based on the establ;ished textbook http://fundamentals-of-bpm.org/ and emphasizes on processes and procedures that are covered by the international scientific term "business processes". Topics investigated: Introduction, Detection of BPs, Modelling, BP Discovery, Qualitative and Quantitative Analysis, Redesign, Process Mining
Keywords
Business processes, BPMN, BP redesign
Educational Material Types
  • Notes
  • Slide presentations
  • Video lectures
  • Multimedia
  • Book
Use of Information and Communication Technologies
Use of ICT
  • Use of ICT in Course Teaching
  • Use of ICT in Laboratory Teaching
  • Use of ICT in Communication with Students
Description
- Blackboard - PPT files - other - Search engines (google, heallink) and the electronic sources of the Library of AUTH for bibliographic search.
Course Organization
ActivitiesWorkloadECTSIndividualTeamworkErasmus
Lectures391.3✓
Seminars✓✓
Laboratory Work✓
Reading Assigment802.7✓✓
Project✓✓
Written assigments581.9✓✓
Exams30.1
Total1806
Student Assessment
Description
Triple axes of appraisal: Class participation in lectures, team - essays and written end term exams. FINAL WRITTEN EXAM: 70% PROJECT 30%
Student Assessment methods
  • Written Exam with Short Answer Questions (Formative, Summative)
  • Written Exam with Extended Answer Questions (Formative, Summative)
  • Written Assignment (Formative, Summative)
  • Oral Exams (Formative, Summative)
  • Performance / Staging (Formative, Summative)
  • Written Exam with Problem Solving (Formative, Summative)
Bibliography
Additional bibliography for study
Fundamentals of Business Process Management (http://fundamentals-of-bpm.org/)
Last Update
31-01-2020