CASE STUDIES IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Course Information
TitleΜΕΛΕΤΕΣ ΠΕΡΙΠΤΩΣΕΩΝ ΣΤΗΝ ΕΦΟΔΙΑΣΤΙΚΗ ΚΑΙ ΤΗ ΔΙΟΙΚΗΣΗ ΑΛΥΣΙΔΑΣ ΕΦΟΔΙΑΣΜΟΥ / CASE STUDIES IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Code10602-LSC-108
FacultySocial and Economic Sciences
SchoolEconomics
Cycle / Level2nd / Postgraduate
Teaching PeriodSpring
CoordinatorChristina Boutsouki
CommonNo
StatusInactive
Course ID600001101

Programme of Study: Logistics & Supply Chain Management

Registered students: 22
OrientationAttendance TypeSemesterYearECTS
KORMOSCompulsory Course216
Class Information
Academic Year2018 – 2019
Class PeriodSpring
Instructors from Other Categories
  • Vasiliki Manthou
Weekly Hours3
Class ID
600131431
Course Type 2016-2020
  • Scientific Area
  • Skills Development
Course Type 2011-2015
Specific Foundation / Core
Mode of Delivery
  • Face to face
Digital Course Content
Erasmus
The course is also offered to exchange programme students.
Language of Instruction
  • English (Instruction, Examination)
Prerequisites
Required Courses
  • 10602-LSC-101 INVENTORY MANAGEMENT
  • 10602-LSC-102 SERVICE OPERATIONS MANAGEMENT
  • 10602-LSC-103 SERVICES MARKETING MANAGEMENT
  • 10602-LSC-104 OPERATIONS RESEARCH
  • 10602-LSC-105 LOGISTICS AND SUPPLY CHAIN MANAGEMENT
  • 10602-LSC-106 VALUE CHAIN MANAGEMENT
Learning Outcomes
Aim of the course: The purpose of this module is to combine Theory and Practice in Logistics and Supply Chain Management by providing state-of-the-art case studies of well-known multinational companies and how they handle their Logistics and Supply Chain operations. These cases have been chosen carefully from the international literature. These are also taught in various US and European Business Schools. The main target of this module is to provide practical applications in the area of Logistics and Supply Chain Management. Specific carefully chosen case studies from the international literature (ESSEC Paris, Ecole des Ponts in France, Washington University in St. Louis: Olin School of Business, and other schools) are selected and assigned to the students of the second semester of the Master’s Program on Logistics Management. Within the context of this module, two German Professors from the University of Zwickau are coming as visiting Professors via the Erasmus Program and two Irish Professors from the Waterford Institute of Technology and the NUI, Galway, are delivering lectures. Students have the opportunity to gain experiences in various themes of Logistics and Supply Chain Management. STUDENTS WILL LEARN HOW TO ANALYZE A REAL COMPANY AND ITS LOGISTICS AND SUPPLY CHAIN MANAGEMENT OPERATIONS.
General Competences
  • Apply knowledge in practice
  • Retrieve, analyse and synthesise data and information, with the use of necessary technologies
  • Adapt to new situations
  • Make decisions
  • Work autonomously
  • Work in teams
  • Work in an international context
  • Work in an interdisciplinary team
  • Generate new research ideas
  • Design and manage projects
  • Appreciate diversity and multiculturality
  • Respect natural environment
  • Demonstrate social, professional and ethical commitment and sensitivity to gender issues
  • Be critical and self-critical
Course Content (Syllabus)
Contents: Part I: Global Operations and Logistics Strategies: Evolution and Design, The Strategic Framework, The Globalization of Operations Strategies. Part II: Global Operations and Logistics Planning: Supplier Network Development, Physical Distribution, Global Supply Chain Management, Logistics Network Design for Global Operations, Risk Management in Global Operations. Part III: Effective Management of Global Operations and Logistics: Information Management for Global Logistics, Performance Measurement and Evaluation in Global Logistics, Organizational Structures for Global Logistics Excellence. CONTENTS OF THE COURSE PER WEEK: • (WEEK 1) Introduction to the Course and Assignment of Case Studies to the students. Review of material on SCM. • (WEEK 2) Analysis of a few selective subjects of SCM. • (WEEK 3) Global operations and Logistics: Evolution and design and CASE 1: CASE 1-1(*): Centrum Co. [Chapter 1 – ANDREOU GEORGE] • (WEEK 4a) The strategic framework and CASE 2: CASE 2-1: Michelin A [Chapter 2 - ARAMPATZI] • (WEEK 4b) The globalization of operations strategies and CASE 3: CASE 3-2: Pizza Hut Moscow [Chapter 3 – ARKOUDAS IOANNIS] • (WEEK 5a) Global Marketing strategies and CASE 4: CASE 4-1: Talk to Me: Expansion in the Russian Telecommunications Market [Chapter 4 – VAINA ELEFTHERIA] • (WEEK 5b) Supplier network development and CASE 5: CASE 5-2: Rank Xerox France (See also CASE 18B_XEROX 2). [Chapter 5 – VERANOUDIS MICHAIL-AGGELOS] • (WEEK 6) Physical distribution and CASE 6: CASE 6-2: Laura askley and Federal Express Strategic Alliance AND CASE 14: AMAZON INVENTORY [Chapter 6 – DADOUDI LAMBRINI & PANAGIOTOPOULOU ANNA-MARIA] NOTE: FIND EXTRA MATERIAL FROM OTHER SOURCES, e.g., FROM THE BOOK by BALLOU. THE SAME APPLIES FOR ALL THE CHAPTERS 7 – 12. STUDENTS ARE REQUESTED TO FIND MORE MATERIAL FROM OTHER RESOURCES, BOOKS, ARTICLES, THE INTERNET. • (WEEK 7) Global Supply Chain Management and CASE 7: CASE 7-1: Eurofood AND CASE 15: DOMINOS IN INDIA [Chapter 7 – THIMIOUDI LAMBRINI & PAPATHANASIOU GREGORY] • (WEEK 8) Logistics network design for global operations and CASE 8: CASE 8-2: The Logistics Impact of the Channel Tunnel AND CASE 16: FORD Co. [Chapter 8 – MAKRIS ANDREAS & PASCHALIDOU MARIA] • (WEEK 9) Risk management in global operations and CASE 9: CASE 9-1: BMW: Globalizing Manufacturing Operations AND CASE 17: LADNER BUIDLING PRODUCTS [Chapter 9 – MAKROVASSILI GEORGIA & POLIZOIDIS ALEXANDROS] • (WEEK 10) Risk management in global operations and CASE 10: CASE 3-1: Renault Mexico AND CASE 18A_ XEROX 1 & AND CASE 18C_ XEROX 3 [Chapter 10 – MACHERIDOU SOPHIA & ROKKOS IOANNIS] • (WΕΕΚ 11) Information management for global operations and CASE 11: CASE 10-1: Manugistics AND CASE 19: CONTACT LENSES [Chapter 11 – MOUFTOGLOU DIMITRA & TEGOU RANIA] • (WEEK 12) Performance measurement and evaluation in global logistics and CASE 12: CASE 11-1: The China Lacquer Product Line AND CASE 20: FEDEX [Chapter 12 – DOUFA MARGARITA & TZIANTOPOULOS KONSTANTINOS] • (WEEK 13) Organizational structures for global Logistics excellence. Summary, Discussion and CASE 13: CASE 6-1: Apple Computer's Supplier Hubs: A Tale of Three Cities AND CASE 21: PEPSI Co. [Chapter 13 – ECONOMOU NIKI & CHATZIDAKIS PRODROMOS] (*) Case studies 1-13 are from the main textbook by Dornier et al. (1998). MORE CASE STUDIES • From various sources, Internet. • From articles published in relevant Logistics and Supply Chain Management Journals.
Educational Material Types
  • Notes
  • Slide presentations
  • Video lectures
  • Book
Use of Information and Communication Technologies
Use of ICT
  • Use of ICT in Course Teaching
  • Use of ICT in Communication with Students
  • Use of ICT in Student Assessment
Course Organization
ActivitiesWorkloadECTSIndividualTeamworkErasmus
Lectures1665.5✓
Seminars✓
Laboratory Work✓✓
Reading Assigment✓✓
Field trips and participation in conferences / seminars / activities
Project✓✓
Written assigments✓✓
Exams20.1✓
Total1685.6
Student Assessment
Description
Grading • CASE STUDY PRESENTATION: 20% • CLASS PARTICIPATION: 10% • WRITTEN REPORT: 30% • FINAL EXAMINATION /OR WEEKLY EXAMINATION: 40% (Final Written Exam – Students analyze an unknown Case Study /or Weekly examination on the subjects of all chapters of the book and the contents of SCM, in general).
Student Assessment methods
  • Written Exam with Extended Answer Questions (Formative, Summative)
  • Written Assignment (Formative, Summative)
  • Oral Exams (Formative, Summative)
  • Performance / Staging (Formative, Summative)
  • Written Exam with Problem Solving (Formative, Summative)
  • Report (Formative, Summative)
Bibliography
Course Bibliography (Eudoxus)
Main textbook: DORNIER, PHILIPPE-PIERRE, ERNST, RICARDO, FENDER, MICHEL, KOUVELIS, PANOS, ``GLOBAL OPERATIONS, TEXT AND CASES’’, 1998, WILEY.
Additional bibliography for study
Further Reading • RUSSELL, S. ROBERTA and TAYLOR III, W. BERNARD, ``OPERATIONS MANAGEMENT ALONG THE SUPPLY CHAIN’’, INTERNATIONAL STUDENT VERSION, 2009, WILEY. • BALLOU, H. RONALD, BUSINESS LOGISTICS/SUPPLY CHAIN MANAGEMENT, 2004, INTERNATIONAL EDITION, PEARSON/PRENTICE HALL. • CHOPRA, SUNIL and MEINDL, PETER, SUPPLY CHAIN MANAGEMENT, STRATEGY, PLANNING & OPERATIONS, 2007, THIRD EDITION, PEARSON INTERNATIONAL EDITION, PEARSON/PRENTICE HALL. • COYLE, J. JOHN, BARDI, J. EDWARD and LANGLEY Jr., C. JOHN, ``THE MANAGEMENT OF BUSINESS LOGISTICS’’, SIXTH EDITION, 1996, WEST PUBLISHING COMPANY. • HUGOS, MICHAEL, ESSENTIALS OF SUPPLY CHAIN MANAGEMENT, SECOND EDITION, 2006, WILEY. • BLANCHARD, DAVID, SUPPLY CHAIN MANAGEMENT – BEST PRACTICES, 2007, WILEY. • BOLSTORFF, PETER and ROSENBAUM, ROBERT, SUPPLY CHAIN EXCELLENCE - A HANDBOOK FOR DRAMATIC IMPROVEMENT USING THE SCOR MODEL, SECOND EDITION, 2007, AMACOM. • POIRIER, C. CHARLES, USING MODELS TO IMPROVE THE SUPPLY CHAIN, 2004, St. LUCIE PRESS.
Last Update
25-01-2020