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Curriculum Vitae

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Niki Glaveli

Laboratory Teaching Staff, School of Economics

Personal Information

- 2310997173
nglaveli@econ.auth.gr
Scopus ID8969768200
Γνωστικό Αντικείμενο:
Μέλος ΕΔΙΠ
Επιστημονική Ειδίκευση:
- Εκπαίδευση
- Κοινωνικές επιστήμες, Διοίκηση επιχειρήσεων και Νομική
- Οικονομικά
- Υγεία
- Υπηρεσίες

Education

Προπτυχιακές Σπουδές

1994	Πτυχίο ΔΕΟΣ ΟΠΑ Greece Διεθνείς Επενδύσεις

Μεταπτυχιακές Σπουδές

1996	MBA Business School University of Birmingham Great Britain
2014	PhD Οικονομικών Επιστημών ΑΠΘ Greece Διοίκηση - Διοίκηση Ανθρωπίνων Πόρων

Διδακτορικό Δίπλωμα

2011	PhD ΟΔΕ ΠΑΜΑΚ Greece

Course Work

Courses of Winter semester of 2017–18 academic year

	OIKONOMIKŌN EPISTĪMŌN
03ΕΕ12	SERVICE MANAGEMENT
03ΥΖ06	STRATEGIC MANAGEMENT
12ΕΗ06	INTERNSHIP
12ΥΕ06	SERVICE MANAGEMENT
12ΥΖ02	STRATEGIC MANAGEMENT

	PROGRAMMA METAPTYCΗIAKŌN SPOUDŌN "DIOIKĪSĪ EPICΗEIRĪSEŌN-MVA"
10601-MBA-103	STRATEGIC MANAGEMENT

Courses of Spring semester of 2017–18 academic year

	OIKONOMIKŌN EPISTĪMŌN
12ΕΗ06	INTERNSHIP
12ΕΣ11	BUSINESS AND SOCIETY: CORPORATE SOCIAL RESPONSIBILITY

Theses Supervised

Student Theses within AUTh

2014–2015

. Διερεύνηση της σχέσης μεταξύ εικόνας της επιχείρησης αναφορικά με την Εταιρική Κοινωνική Ευθύνη (CRA image) κσι των στάσεων των εργαζομένων
. Κοινωνικές επιχειρήσεις στην Ελλάδα: Στρατηγικός Προσανατολισμός και Απόδοση
. Εταιρική Κοινωνική Ευθύνη και ελληνικές μικρομεσαίες ξενοδοχειακές επιχειρήσεις

2013–2014

. Η Διερεύνηση της σχέσης μεταξύ της εικόνας της επιχείρησης αναφορικά με την Εταιρική Κοινωνική Ευθύνη (CRS Image) κα των στάσεων των πελατών. Η περίπτωση των ελληνικών παροχών τηλεπικοινωνίας
. Διερευνητική Μελέτη των Πρακτικών της Εταιρικής Κοινωνικής Ευθύνης στον Τραπεζικό Κλάδο στην Ελλάδα
. Εργασιακό περιβάλλον, εξισορρόπηση Οικογενειακής - Εργασιακής ζωής και στάσεις εργαζομένων (εργασιακές στάσεις)

Administrative Work

Τμήματος
#	Από	Έως	Θέση Όργανο / Επιτροπή
1	2004	2015	Member, ΓΣ Τομέα

Ιδρύματος
#	Από	Έως	Θέση Όργανο / Επιτροπή
1	2014	2015	Member, Ισότητας και Φύλου

Publications

2011

Glaveli N, Karassavidou E (2011). Exploring a Route through which Training Affects Organisational Performance. International Journal of Human Resource Management. vol.24 no.14 p.2892-2923.
Karassavidou E, Glaveli N (2011). "Assessing Hospitals Readiness for Clinical Governance Quality Initiatives through Organisational Climate". Journal of Health Organization and Management. vol.25 no.2 p.214-240.

2009

Karassavidou E, Glaveli N, Papadopoulos C (2009). Health Care Quality in NHS hospitals: No one knows better than patients. Measuring Business Excellence. vol.13 no.1 p.34-46.
Glaveli N, Karassavidou E (2009). Viewing training as a value creation internal marketing mechanism. 2nd Biennial International Conference on Services, "Orchestrating the Service Experience: Music to the Ears of our Customers". Thessaloniki, Greece.

2008

Karassavidou E, Glaveli N (2008). Socially responsible future businesspeople: Is there a road map?. Forum on Public Policy : Journal of the Oxford Round Table. no.Spring.
Petridou Eugenia, Glaveli N (2008). Rural women entrepreneurship within co-operatives: training support. Gender in Management: An International Journal. vol.23 no.4 p.262-277.
Petridou Eugenia, Tsourvakas Georgios, Glaveli Niki (2008). Discovering characteristics of learning organizations in the hotel industry of Nothern Greece. Marketing and Management Science. (eds) Sakas, D. and Konstantopoulos, N. Imperial College Press. p.320-326.
Karassavidou E, Glaveli N, Papadopoulos Ch (2008). Health Care Quality in Greek NHS Hospitals: No one knows better than patients. 11th International QMOD Conference. Lund, Sweden.
Petridou Evgenia, Tsourvakas Georgios, Glaveli Niki (2008). Discovering characteristics of learning organizations in the hotel industry of Northern Greece. Marketing and Management Sciences : Proceedings of the International Conference on ICMMS 2008. International Conference on ICMMS 2008. Athens, Greece. 2010.

2007

Karassavidou E, Glaveli N (2007). Ethical orientations of Future Greek Businesspeople: Is anomia responsible for deviant ethical perceptions. Business Ethics: A European Review. vol.16 no.2 p.114-123.
Noulas A, Glaveli N, Kiriakopoulos I (2007). Cost efficiency in the branch network of a Greek Bank: An empirical study”,. Managerial Finance. vol.3 no.34 p.160-171.
Petridou E, Spathis C, Glaveli N, Liassides C (2007). Bank service quality: Empirical evidence from Greek and Bulgarian retail customers. International Journal of Quality and Reliability Management. vol.24 no.6 p.568-585.
Noulas A, Glaveli N (2007). Bank branch efficiency: An application of DEA Analysis. Τιμητικός Τόμος Αριστοκλή Ιγνατιάδη. Πανεπιστήμιο Μακεδονίας. p.817-838.
Karassavidou E, Glaveli N, Zafiropoulos C, Kipenis N (2007). Assessing the progress of quality initiatives in hospitals through clinical governance climate: An explorative study in Greece. 10th International Conference,Toulon –Verona. p.57-65.
Karassavidou E, Glaveli N (2007). Work organisation, attitudes and leadership: Work-domain “border-keepers? : The case of a company driving on the fast lane. WES Conference,.
Karassavidou E, Glaveli N (2007). Collaborative Interactive Action Research: A step in creating a family – friendly workplace. The case of Kleemann. Community, Work and Family II International Conference, Making the Connections in a Global Context, CIES (Centre for research and studies in Sociology) – ISCTE. Lisbon, Portugal.

2006

Glaveli N, Petridou E, Liassides C, Spathis C (2006). Bank Service Quality: Evidence from Five Balkan Countries. Managing Service Quality Journal. vol.16 no.4 p.380-394.
Karassavidou E, Glaveli N (2006). Towards the Ethical or the unethical side? An explorative research of Greek Business students’ attitudes. Educational Management. vol.20 no.5 p.348-364.
Petridou E, Spathis C, Glaveli N, Liassides C (2006). "Bank service quality: Empirical evidence from Greek and Bulgarian customers". International Journal of Quality and Reliability Management. vol.24 no.6 p.568-585.
Σουμπενιώτης Δ, Γλαβέλη Ν (2006). Η στρατηγική συμπεριφορά των εισηγμένων στο ΧΑΑ επιχειρήσεων. Τιμητικός Τόμος Μαρίας Νεγροπόντη – Δελιβάνη. Πανεπιστήμιο Μακεδονίας. p.889-916.
Karassavidou E, Glaveli N, Chatziioannidou A (2006). Emotional Intelligence: A perspective for balancing work-family conflict? An explorative study. ACREW Conference, Monash University. Prato Centre, Tuscany, Italy.
Karassavidou E, Glaveli N (2006). Social responsible future leaders: Is there any road map?. 2nd International Conference on Corporate Responsibility. Humboldt University, Berlin.

2005

Glaveli N, Kufidu S (2005). “The old, the young and the restless: A comparative analysis of the impact of environmental change on training in four Greek banks”. European Business Review. vol.17 p.441-459.
Lyroudi Κ, Glaveli N, Koulakiotis A, Angelidis D (2005). The productive performance of public hospital clinics: a case study. Health Service Management Research. vol.5 no.14 p.573-579.
Petridou E, Spathis C, Glaveli N, Liassides C (2005). Bank Service Quality: Empirical evidence from Greek and Bulgarian customers. Journal of Macromarketing. vol.25 no.2 p.269.
Glaveli N, Vasilopoulou M, Vouzas F, Kufidu S (2005). Assessment and Training of Interpersonal Skills. INOVITS. Θεσσαλονίκη. Εκδόσεις Πανεπιστημίου Μακεδονίας.
Glaveli N, Petridou E, Liassides C, Spathis C (2005). Bank service quality in the Balkans. Proceedings of the Managing Global Trends and Challenges in a Turbulent Economy Conference. Chios, Greece.
Karassavidou E, Glaveli N (2005). Ethics and Corporate Social Responsibility, Investigating the ethical orientations of Greek future businesspeople: An explorative research. Competitive paper for ICMD. Thessaloniki.
Karassavidou E, Glaveli N (2005). Ethical orientations of Future Greek Businesspeople within a global world: Is anomia responsible for deviant ethical perceptions?. 14th World Business Conference. Granada. p.392-405.
Petridou E, Spathis C, Glaveli N, Liassides C (2005). Bank service quality: Empirical evidence from Greek and Bulgarian customers. 9th International Conference on Marketing and Development: "Marketing Contributions to Prosperity and Peace". Thessaloniki, Greece.
Petridou E, Glaveli N, Litseselidis T (2005). Perceived Service Quality Gap in two Greek Banks: A pilot comparative study of employee and customer perceptions. Managing Global Trends and Challenges in a Turbulent Economy Conference. Chios, Greece. Greece.
Petridou E, Glaveli N (2005). The making of female rural entrepreneurs. 15th Global IntEnt Conference, Internationalizing Entrepreneurship Education and Training. Surrey, UK. UK. Global International enterprise.
Πετρίδου Ε, Γλαβέλη Ν (2005). Ενθάρρυνση της επιχειρηματικής δραστηριότητας των γυναικών - μελών των αγροτουριστικών συνεταιρισμών: διερεύνηση των στάσεών τους. Διημερίδα της ΑΣ ΗΡΑ Γυναικείοι συνεταιρισμοί: Προοπτικές ανάπτυξης στον 21ο αιώνα. Θεσσαλονίκη, Ελλάδα.

2004

Spathis C, Petridou E, Glaveli N (2004). Managing Service Quality in Banks: Customers’ Gender Effects. Managing Service Quality. vol.14 no.1 p.90-102.
Glaveli N, Kufidu S, Vouzas F (2004). Establishing and sustaining a quality based, customer-focused and sales-oriented culture: The case of Greek bank",. 4th annual Hawaii International Conference on Business. Sponsored by The East West Council for Education. Honolulu.
Lyroudi Κ, Koulakiotis A, Angelidis D, Glaveli N (2004). The efficiency of hospital operations in hellas: regular versus university clinics. The Business & Economic Society International 2004 conference. Rhodes-Hellas.
Noulas A, Glaveli N, Kiriakopoulos I (2004). Cost efficiency in the branch network of a Greek Bank: An empirical study. 27th Annual Congress of The European Accounting Association. Prague.
Καρασαββίδου E, Γλαβέλη Ν (2004). Αξίες, ηθική, αντιλήψεις των μελλοντικών μάνατζερ" ημερίδα με θέμα : "Κοινωνική Ευθύνη των Επιχειρήσεων : Ρητορεία ή Πράξη;.

Aggiornato: 2017-11-02