Course Content (Syllabus)
This course provides an in-depth exploration of healthcare management, focusing on resource allocation, collaboration strategies, inventory management and quality improvement. Through a series of modules, students will develop the skills and knowledge needed to optimize healthcare delivery, integrate advanced technology, and implement effective leadership practices.
Module 1: Resource allocation strategies
M1.1 Basic principles of resource allocation
Topics: Introduction to resource allocation in healthcare, Economic principles in resource management
Learning Outcomes:
Understand the basic concepts and importance of resource allocation in healthcare.
Understand the economic principles underlying resource management decisions.
Understanding of the principles of resource management and resource management principles: Short reflection paper.
M1.2 Models and theories of resource allocation
Topics: Overview of resource allocation models, Ethical theories and their application.
Learning Outcomes:
Identify and compare the different models used to allocate resources in healthcare.
Understand ethical considerations and theories in resource allocation.
Evaluations: Case study analysis, participation in online discussion.
M1.3 Tools and techniques for resource optimisation
Topics: Quantitative tools (e.g. linear programming, simulation), Qualitative decision-making approaches
Learning outcomes:
Learn to apply quantitative tools to optimize resource allocation.
Appreciate the role of qualitative approaches in decision making.
Assessments: Assessment: Assignment, peer assessment exercise.
M1.4 Resource allocation in practice
Themes: Strategies to address challenges
Learning Outcomes:
Analysis of real case studies to understand practical challenges.
Develop strategies to address common resource allocation challenges.
Evaluations: Individual Essay.
M1.5 Future trends and innovations in resource allocation
Topics: Impact of technology and innovation
Learning Outcomes:
Explore emerging trends and innovations in healthcare resource allocation.
Evaluate the impact of technological developments on resource allocation strategies.
Assessments: Presentation, proposal of an innovative solution
Module 2: Collaborative strategies to optimise healthcare
M2.1 Integrating mobile computing for resource management
Topics: Role of mobile computing, Applications in resource management
Learning outcomes:
Understand the integration of mobile computing in healthcare.
Analyze the benefits and challenges of mobile technology.
Assessments: Assessment: Quiz, reflection assignment.
M2.2 Strategic Management: Optimising procurement and business operations
Topics: Optimisation of business operations
Learning outcomes:
Learn strategies for effective procurement in healthcare.
Understand the principles for optimizing business operations.
Evaluations: Case study analysis, Group work.
M2.3 ICT for clinical resources
Topics: ICT applications in clinical resource management, Improving healthcare delivery
Learning outcomes:
Identify key ICT tools for clinical resource management.
To assess the impact of ICT on healthcare delivery.
Evaluations: Assessment: Assignment, peer review.
M2.4 Strategic leadership: optimising resource management
Themes: Leadership strategies, Integrating technology and leadership
Learning Outcomes:
Develop leadership skills for resource management.
Understanding of the role of technology in strategic leadership.
How to understand the role of technology in managing technology transfer: Individual Essay.
Module 3: Inventory management and supply chain optimisation
M3.1 Introduction to healthcare supply chain management
Topics: Challenges and opportunities
Learning outcomes:
Understand the components and importance of the healthcare supply chain.
Identify challenges and opportunities in supply chain management.
Assessment: Quiz, short essay.
M3.2 Inventory management principles
Topics: Types of stock, basic management techniques (e.g. JIT, ABC analysis)
Learning outcomes:
Learn the types of stocks and their management needs.
Understand basic inventory management techniques.
Evaluations: Case study analysis, quiz
M3.3 Technology in supply chain and inventory management
Subjects: Various technologies (e.g. RFID, IoT).
Learning Outcomes:
Understand the role of information technology in optimising supply chains.
Explore various technologies and their applications in healthcare.
Evaluations: Group presentation, reflective journal.
M3.4 Data analytics for supply chain optimisation
Topics: Application to supply chain decisions
Learning outcomes: Learning outcomes:
Understand the basic principles of data analytics for supply chain decisions.
Analyze data to improve inventory management and reduce waste.
Assessments: Assessment: Practical work, peer review
M3.5 Ethical and sustainable supply chain practices
Subjects: Strategies for sustainable management
Learning Outcomes:
Recognise the importance of ethics and sustainability in supply chains.
Develop strategies for sustainable inventory management and ethical sourcing.
Assessments: Sustainability plan, online forum discussion.
Module 4: Improving quality and patient safety in healthcare
M4.1 Basic principles of quality in healthcare
Topics: Historical perspective
Learning outcomes:
Understand the concept and dimensions of quality in healthcare.
Recognise the development and importance of quality improvement efforts.
Assessments: Assessment: Quiz, reflective essay
M4.2 Measuring and monitoring quality
Themes: Techniques for measuring quality
Learning outcomes:
Learn to select and use appropriate quality measurement indicators to assess quality.
Develop skills to monitor and evaluate quality improvement initiatives.
Evaluations: Individual analysis.
M4.3 Basic principles of patient safety.
Topics: Principles of patient safety, Common challenges and strategies
Learning outcomes:
Understanding of the basic principles of patient safety.
Identify common safety challenges and effective strategies.
Assessments: Simulation exercise, reflective journal
M4.4 Culture of quality and safety in healthcare
Topics: Leadership and team dynamics
Learning outcomes:
Identify the key elements of a positive quality and safety culture.
Understand the role of leadership and teamwork in promoting this culture.
Assessments: Team presentation, discussion on leadership styles
Additional bibliography for study
Kaplan, R. S., & Porter, M. E. (2011). How to solve the cost crisis in health care. Harvard Business Review, 89(9), 46-52. https://doi.org/10.1111/j.1468-0009.2011.00634.x
Porter, M. E., & Teisberg, E. O. (2006). Redefining health care: Creating value-based competition on results. Harvard Business Review Press. https://doi.org/10.1177/0149206310380242
Fidler, D. P. (2004). SARS, governance and the globalization of disease. Palgrave Macmillan. https://doi.org/10.1057/9781403981003
Dobrzykowski, D. D., Deilami, V. S., Hong, P., & Kim, S. C. (2014). A structured analysis of operations and supply chain management research in healthcare (1982–2011). International Journal of Production Economics, 147, 514-530. https://doi.org/10.1016/j.ijpe.2013.04.055
Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). The strategic management of healthcare organizations. John Wiley & Sons. https://doi.org/10.1002/9781119331836
Braithwaite, J., Wears, R. L., & Hollnagel, E. (2015). Resilient health care: Reconciling work-as-imagined and work-as-done. CRC Press. https://doi.org/10.1201/b18050
Groop, J., Reijonsaari, K., Eriksson, J., & Katajisto, J. (2017). Lean thinking in healthcare: An evaluation of lean implementation in public healthcare. Leadership in Health Services, 30(4), 432-448. https://doi.org/10.1108/LHS-05-2016-0026
Chen, Y., & Persson, J. A. (2012). Integrated healthcare supply networks: The next frontier. Journal of Operations Management, 30(7-8), 551-570. https://doi.org/10.1016/j.jom.2012.09.002
Rachid, A. (2019). Quality improvement in healthcare: A continuous process. British Journal of Healthcare Management, 25(10), 290-294. https://doi.org/10.12968/bjhc.2019.25.10.290
Berwick, D. M. (2008). The science of improvement. JAMA, 299(10), 1182-1184. https://doi.org/10.1001/jama.299.10.1182