Learning Outcomes
- Summarize the key characteristics and major dimensions of complex marketing environment
- Indicate and utilize strategic opportunities through internal and external analysis
- Inquire and interpret consumer behavior towards strategic marketing planning and decision-making
- Utilize strategic planning tools and apply strategic models
- Develop and critically appraise integrated marketing strategies in a wide range of industries and organizations
- Demonstrate the key theoretical marketing concepts to develop a strategic marketing plan with appropriate and measurable strategic marketing goals
- Evaluate and appraise strategic marketing decisions and success in relation to business goals
Course Content (Syllabus)
Digitization has dynamically entered contemporary media landscape and the line between online and offline is becoming less distinct, for both consumers and businesses. Consumers are increasingly sophisticated and highly connected, and they seek products and information personalized, relevant and convenient across all traditional and digital channels. The present course aims to outline the essentials of marketing theory and offers a structured approach to identifying, understanding and solving marketing problems. It describes how consumer behavior has been developed in the digital era, discusses consumer buying incentives and analyzes segmentation, targeting and positioning strategies. Moreover, the course examines marketing research methods and customer relationship management strategies and discusses how Internet has transformed the interaction between customers and organizations. Branding strategies as well as the key elements of marketing mix strategy are described. Finally, the course explains how to evaluate and measure digital success, developing an understanding of the KPIs and metrics, while digital tools and tactics are explored, focusing on how they align and contribute to the overall business strategy.
Keywords
strategic marketing, digital communication, social media, distribution channels, pricing, branding, marketing research, segmentation, targeting
Course Bibliography (Eudoxus)
- Chernev, A.& Kotler, P. (2018) Strategic Marketing Management, 9th ed., Cerebellum Press.
- Chafey, D. (2016) Digital Marketing, 7th ed., Pearson.
Additional bibliography for study
- Cravens, D. W. (2012) Strategic Marketing, McGraw-Hill Education.
- Kingsnorth, S. (2016) Digital Marketing Strategy: An Integrated Approach to Online Marketing, Kogan Page.
- European Journal of Marketing
- Journal of Strategic Marketing
- Journal of Digital & Social Media Marketing
- Journal of Digital Marketing
- International Journal of Internet Marketing and Advertising
- Journal of Business Market Management
- Journal of Business Research