International practices for Quality Assurance and Improvement in Health Care

Course Information
TitleΔιεθνείς πρακτικές για τη διασφάλιση και βελτίωση της ποιότητας στη φροντίδα υγείας / International practices for Quality Assurance and Improvement in Health Care
CodeΤΙΜΚΠΒ023
FacultyHealth Sciences
SchoolMedicine
Cycle / Level2nd / Postgraduate
Teaching PeriodWinter/Spring
CoordinatorZoi Tsimtsiou
CommonNo
StatusActive
Course ID600025331

Programme of Study: PPS Social-Preventive Medicine and Quality in Health Care (2024-today)

Registered students: 11
OrientationAttendance TypeSemesterYearECTS
Quality in Health Care and Patient SafetyCompulsory Course2110

Class Information
Academic Year2025 – 2026
Class PeriodSpring
Faculty Instructors
Instructors from Other Categories
  • Dafni Kaitelidou
  • Pantelis Natsiavas
Weekly Hours3
Total Hours39
Class ID
600290349
Course Type 2021
Specialization / Direction
Mode of Delivery
  • Face to face
  • Distance learning
Language of Instruction
  • Greek (Instruction, Examination)
  • English (Instruction)
Learning Outcomes
Upon successful completion of the course, students are expected to: • understand the concepts of the certification and accreditation • to delve into the concept of quality culture and patient safety • to understand the methods of assessment and management of clinical risk in the context of quality systems in health • to practice in the creation of quality indicators • to understand examples of international best quality practices in patient health and safety care
General Competences
  • Retrieve, analyse and synthesise data and information, with the use of necessary technologies
  • Adapt to new situations
  • Make decisions
  • Work in teams
  • Work in an international context
  • Work in an interdisciplinary team
Course Content (Syllabus)
- Practices for ensuring quality - Introduction to the concepts of quality certification and accreditation in health services- Communication management of emergency situations related to health risks and medical errors- Contemporary approaches to the utilization of healthcare professionals: high-performance work practices- Modern leadership styles and the development of leadership skills- Quality assurance system in healthcare services- Recognition and management of risks in health services- Agency for Quality Assurance in Health (ODIPY): the creation of a framework for assessing the quality of healthcare services provided in Greek hospitals- Development of an evaluation framework for quality in Primary Health Care- Experience from the context of evaluating the quality of hospital care in England
Educational Material Types
  • Notes
  • Slide presentations
  • Video lectures
Use of Information and Communication Technologies
Use of ICT
  • Use of ICT in Course Teaching
  • Use of ICT in Communication with Students
  • Use of ICT in Student Assessment
Course Organization
ActivitiesWorkloadECTSIndividualTeamworkErasmus
Lectures341.4
Reading Assigment702.8
Tutorial50.2
Field trips and participation in conferences / seminars / activities80.3
Written assigments532.1
Exams20.1
Other / Others783.1
Total25010
Student Assessment
Description
The evaluation of students will take place through: • The preparation of a written assignment (40% contribution to the final grade) • Their performance in the exams with multiple choice questions (60% participation in the final grade). A passing grade in the exams of the Master's program is considered to be greater than or equal to six (6).
Student Assessment methods
  • Written Exam with Multiple Choice Questions (Formative, Summative)
  • Written Assignment (Summative)
Bibliography
Additional bibliography for study
Improving Patient Care: The Implementation of Change in Health Care. Michel Wensing, Richard Grol, Jeremy Grimshaw, John Wiley & Sons Ltd, 2020.
Last Update
26-03-2025