Learning Outcomes
Upon successful completion of the course, students are expected to:
• become familiar with change management tactics in the context of improving quality of health care and patient safety
• understand the concept of economic evaluation and the use of health economics tools regarding the allocation of available resources, as well as its contribution to decision-making
• practice with the necessary tools to design practices to ensure and improve individual dimensions of quality in healthcare, with emphasis on patient safety
Course Content (Syllabus)
- Managing change in the context of improving quality in health care and patient safety
- Patient safety: Identification and management of risks in health services
- Health care and the specificities of the health care market
- Basic concepts of Economics with application to Health
- The supply of health services
- Measuring health and health outcomes
- Economic evaluation of health interventions
- Selection of quality indicators in the hospital
- Essential tools for quality improvement (QI essential tookit)
- Case studies in quality improvement and patient safety
Keywords
Quality Improvement, Change, Tools, Patient Safety
Additional bibliography for study
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. Gerald J. Langley, Ronald D. Moen, Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, Lloyd P. Provost. 2nd Edition.