Communications skills
| Title | Επικοινωνιακές δεξιότητες / Communications skills |
| Code | ΤΙΜΚΠΒ010 |
| Faculty | Health Sciences |
| School | Medicine |
| Cycle / Level | 2nd / Postgraduate |
| Teaching Period | Spring |
| Coordinator | Zoi Tsimtsiou |
| Common | No |
| Status | Active |
| Course ID | 600020189 |
Programme of Study: PPS Social-Preventive Medicine and Quality in Health Care (2024-today)
Registered students: 22
| Orientation | Attendance Type | Semester | Year | ECTS |
|---|---|---|---|---|
| Core | Elective Courses | 2 | 1 | 5 |
| Academic Year | 2025 – 2026 |
| Class Period | Spring |
| Faculty Instructors | |
| Weekly Hours | 2 |
| Total Hours | 26 |
| Class ID | 600290351
|
Course Type 2021
Skills Development
Mode of Delivery
- Face to face
- Distance learning
Digital Course Content
- e-Study Guide https://qa.auth.gr/en/class/1/600290351
- eLearning: https://elearning.auth.gr/course/view.php?id=16295
Language of Instruction
- Greek (Instruction, Examination)
- English (Instruction)
Learning Outcomes
Upon successful completion of the course, students are expected to:
- understand the concept of empathy
- delve into the methodology of the motivational interviewing
- practice the use of communication skills useful in dealing with challenging situations in the health sector
General Competences
- Apply knowledge in practice
- Work autonomously
- Work in teams
- Work in an interdisciplinary team
- Appreciate diversity and multiculturality
- Be critical and self-critical
- Advance free, creative and causative thinking
Course Content (Syllabus)
- Introduction to the Calgary-Cambridge method of medical history taking
- Role-playing
- Demanding situations in communication: The difficult patient
- Announcing unpleasant news
- Balint groups
- Developing empathy skills using film media - The power of storytelling
Educational Material Types
- Notes
- Slide presentations
- Video lectures
- Book
Use of Information and Communication Technologies
Use of ICT
- Use of ICT in Course Teaching
- Use of ICT in Communication with Students
- Use of ICT in Student Assessment
Course Organization
| Activities | Workload | ECTS | Individual | Teamwork | Erasmus |
|---|---|---|---|---|---|
| Lectures | 16 | 0.6 | ✓ | ||
| Seminars | 2 | 0.1 | ✓ | ||
| Reading Assigment | 35 | 1.4 | ✓ | ||
| Tutorial | 8 | 0.3 | ✓ | ||
| Written assigments | 10 | 0.4 | ✓ | ||
| Exams | 2 | 0.1 | ✓ | ||
| Self-study | 52 | 2.1 | |||
| Total | 125 | 5 |
Student Assessment
Description
The evaluation of students will be carried out through:
• The preparation of a written assignment (30% participation in the final grade)
• Their performance in the exams with multiple choice questions (70% participation in the final grade).
A pass mark in the examinations for the courses of the MSc is considered to be the higher or equal to six (6).
Student Assessment methods
- Written Exam with Multiple Choice Questions (Summative)
- Written Assignment (Summative)
Bibliography
Additional bibliography for study
Silverman JD, Kurtz SM, Draper J. Skills for Communicating with Patients 2nd Edition. Radcliffe Publishing (Oxford), 2005.
Last Update
23-03-2025
